Bug ID 961977: Mac Clients cannot connect to VPN on EPSEC 936

Last Modified: Apr 28, 2025

Affected Product(s):
APM-Clients All, Install/Upgrade(all modules)

Known Affected Versions:
7.1.8.4, 7.2.1

Fixed In:
7.2.2, 7.2.1.1, 7.1.9.8, 7.1.8.5

Opened: Nov 03, 2020

Severity: 1-Blocking

Related Article: K26349235

Symptoms

Mac clients are unable to connect to the VPN

Impact

-- Mac users are unable to establish a VPN connection

Conditions

-- BIG-IP has EPSEC 936 or greater ISO installed.

Workaround

Connect to the virtual server from a browser. Wait for the EPSEC components to get upgraded.

Fix Information

Fixed an issue causing Mac clients to be unable to connect to the VPN.

Behavior Change

Guides & references

K10134038: F5 Bug Tracker Filter Names and Tips