Bug ID 964585: "Non OK return code (400) received from API call" is logged for ProtocolInspection auto update

Last Modified: Jul 23, 2021

Bug Tracker

Affected Product:  See more info
BIG-IP AFM(all modules)

Known Affected Versions:
14.1.0,,,,,, 14.1.2,,,,,,,,, 14.1.3,, 15.1.0,,,,,, 15.1.1, 15.1.2,, 16.0.0,, 16.0.1,

Fixed In:
16.1.0,, 15.1.3, 14.1.4

Opened: Nov 12, 2020
Severity: 3-Major


- Protocol Inspection autoupdate logs "Non OK return code (400) received from API call" when the F5 download site does not contain Protocol Inspection Update container for the BIG-IP version.


- The error message does not accurately explain the cause of the problem.


- Protocol Inspection auto update is enabled. - The BIG-IP version does not have the ProtocolInspection container in the relevant download section on F5 downloads.



Fix Information

- More context is added to the log message when Protocol Inspection file is not present on the downloads site.

Behavior Change