Bug ID 964781: BIG-IQ hangs during reboot following high availability (HA) failover

Last Modified: Jul 12, 2023

Affected Product(s):
BIG-IQ Platform(all modules)

Known Affected Versions:
7.1.0, 7.1.0.1, 7.1.0.2, 7.1.0.3, 7.1.6, 7.1.6.1, 7.1.7, 7.1.7.1, 7.1.7.2, 7.1.8, 7.1.8.1, 7.1.8.2, 7.1.8.3, 7.1.8.4, 7.1.8.5, 7.1.9, 7.1.9.7, 7.1.9.8, 7.1.9.9

Opened: Nov 13, 2020

Severity: 3-Major

Symptoms

During reboot, BIG-IQ hangs. The following message is written repeatedly to the console: Totem is unable to form a cluster because of an operating system or network fault. The most common cause of this message is that the local firewall is configured improperly.

Impact

The BIG-IQ system will not reboot and has to be hard reset.

Conditions

This has been observed to happen when BIG-IQ is configured for High Availability with automatic failover, after a failover event has occurred.

Workaround

None

Fix Information

None

Behavior Change

Guides & references

K10134038: F5 Bug Tracker Filter Names and Tips