Bug ID 965229: ASM Load hangs after upgrade

Last Modified: Nov 07, 2022

Bug Tracker

Affected Product:  See more info
BIG-IP ASM, Install/Upgrade(all modules)

Known Affected Versions:
13.1.0, 13.1.0.1, 13.1.0.2, 13.1.0.3, 13.1.0.4, 13.1.0.5, 13.1.0.6, 13.1.0.7, 13.1.0.8, 13.1.1, 13.1.1.2, 13.1.1.3, 13.1.1.4, 13.1.1.5, 13.1.3, 13.1.3.1, 13.1.3.2, 13.1.3.3, 13.1.3.4, 13.1.3.5, 13.1.3.6, 13.1.4, 13.1.4.1, 14.0.0, 14.0.0.1, 14.0.0.2, 14.0.0.3, 14.0.0.4, 14.0.0.5, 14.0.1, 14.0.1.1, 14.1.0, 14.1.0.1, 14.1.0.2, 14.1.0.3, 14.1.0.5, 14.1.0.6, 14.1.2, 14.1.2.1, 14.1.2.2, 14.1.2.3, 14.1.2.4, 14.1.2.5, 14.1.2.6, 14.1.2.7, 14.1.2.8, 14.1.3, 14.1.3.1, 14.1.4, 14.1.4.1, 14.1.4.2, 14.1.4.3, 15.0.0, 15.0.1, 15.0.1.1, 15.0.1.2, 15.0.1.3, 15.0.1.4, 15.1.0, 15.1.0.1, 15.1.0.2, 15.1.0.3, 15.1.0.4, 15.1.0.5, 15.1.1, 15.1.2, 15.1.2.1, 15.1.3, 15.1.3.1, 16.0.0, 16.0.0.1, 16.0.1, 16.0.1.1, 16.0.1.2, 16.1.0

Fixed In:
17.0.0, 16.1.1, 15.1.4, 14.1.4.4, 13.1.5

Opened: Nov 17, 2020
Severity: 2-Critical

Symptoms

ASM upgrade hangs, and you see the following in var/log/ts/asm_start.log: ------------------------- asm_start|DEBUG|Nov 15 07:04:41.751|25365|F5::ConfigSync::restore_active_policies,,Restoring active policy - policy /Common/my_portal (id = 603) ... END OF FILE ... ------------------------- In /var/log/asm: ----------------------------- 2020-11-15T06:01:23+00:00 localhost notice boot_marker : ---===[ HD1.cm6250 - BIG-IP 13.1.3.4 Build 0.255.5 <HD1.cm6250> ]===--- info set_ibdata1_size.pl[20499]: Setting ibdata1 size finished successfully, a new size is: 9216M info tsconfig.pl[24675]: ASM initial configration script launched info tsconfig.pl[24675]: ASM initial configration script finished info asm_start[25365]: ASM config loaded err asm_tables_dump.pl[31430]: gave up waiting for ASM to start, please try again later -----------------------------

Impact

ASM post upgrade config load hangs and there are no logs or errors

Conditions

-- ASM provisioned -- 600 or more security policies -- Performing an upgrade

Workaround

None

Fix Information

None

Behavior Change