Bug ID 965837: When BIG-IP is configured with PingAccess profile, tmm can core when there is an active connection

Last Modified: Feb 07, 2024

Affected Product(s):
BIG-IP APM(all modules)

Known Affected Versions:
14.1.0,,,,,, 14.1.2,,,,,,,,, 14.1.3,, 14.1.4,,,,,,, 14.1.5,,,,,, 15.0.0, 15.0.1,,,,, 15.1.0,,,,,, 15.1.1, 15.1.2,, 15.1.3,, 15.1.4,, 15.1.5,, 15.1.6,, 15.1.7, 15.1.8,,, 16.0.0,, 16.0.1,,, 16.1.0, 16.1.1, 16.1.2,,, 16.1.3,,,,,

Fixed In:
17.0.0, 16.1.4, 15.1.9

Opened: Nov 19, 2020

Severity: 2-Critical


When BIG-IP is configured with a PingAccess profile and an SSL profile is associated with both the BIG-IP virtual server and a ping access configuration, an active connection to the virtual server may lead to a TMM crash.


Traffic disrupted while tmm restarts.


-- SSL is configured on both the BIG-IP virtual server that contains the ping access profile and ping access configuration. -- Active connection to the BIG-IP virtual server -- Config sync is triggered or "tmsh load sys config" is triggered


No workaround.

Fix Information

Fixed a TMM crash related to ping access.

Behavior Change

Guides & references

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