Bug ID 970269: Install fails as lind keeps failing due to "Fatal error: block id new probe failed - device file:/dev/cdrom"

Last Modified: Feb 04, 2023

Bug Tracker

Affected Product:  See more info
BIG-IP Install/Upgrade, vCMP(all modules)

Known Affected Versions:
13.1.0, 13.1.0.1, 13.1.0.2, 13.1.0.3, 13.1.0.4, 13.1.0.5, 13.1.0.6, 13.1.0.7, 13.1.0.8, 13.1.1, 13.1.1.2, 13.1.1.3, 13.1.1.4, 13.1.1.5, 13.1.3, 13.1.3.1, 13.1.3.2, 13.1.3.3, 13.1.3.4, 13.1.3.5, 13.1.3.6, 13.1.4, 13.1.4.1, 13.1.5, 13.1.5.1

Opened: Dec 05, 2020
Severity: 1-Blocking
Related Article:
K10486041

Symptoms

Software installation fails and lind restarts. In /var/log/daemon.log you see the following log message: logger: Re-starting lind In /var/log/ltm you see the following log message? err lind[<pid>]: 013c0004:3: Fatal error: block id new probe failed - device file:/dev/cdrom The SSH CLI repeats " Emergency Logger: restarting lind"

Impact

Software installation failure

Conditions

Unknown

Workaround

1 If 'ls -l /dev/cdrom' reports the file does not exist, then recreate it with # ln -s /dev/sr0 /dev/cdrom Note: If the above workaround does not fix the issue, consider the below steps to continue. ???? If you performed an installation attempt, it will be required to remove a regenerated files due the "lind" restarts, 1 List the generated files, # ls /tmp/ | grep lind Example output : lind_util.0eG2cP lind_util.0Eh1sQ lind_util.0IRL3L lind_util.0uYYrY 3 Remove them. # rm -rf /tmp/lind_util* Note : If you are running vCMP, you may need to proceed with following steps. 4 If attempting image installation on vCMP guest, ensure the image is stored on both vCMP host and vCMP guest with proper permission. -- K31152558 vCMP guest failed to install new version with error: Fatal error: block id new probe failed - device file:/dev/cdrom Note: do not skip the above steps before mcpd forceload. 5 If the previously procedure does not fix the error you should perform a mcpd force reload by following the article K13030: Forcing the mcpd process to reload the BIG-IP configuration

Fix Information

None

Behavior Change