Bug ID 976501: Failed to establish VPN connection

Last Modified: Sep 13, 2023

Affected Product(s):
BIG-IP APM(all modules)

Known Affected Versions:
13.1.3,,,,,, 14.0.0,,,,,, 14.0.1,, 14.1.0,,,,,, 14.1.2,,,,,,,,, 14.1.3,, 15.0.0, 15.0.1,,,,, 15.1.0,,,,,, 15.1.1, 15.1.2,, 16.0.0,, 16.0.1,,

Fixed In:
16.1.0, 15.1.3, 14.1.4,

Opened: Dec 23, 2020

Severity: 3-Major


VPN client exits with message "Failed to establish VPN connection"


Client will be unable to launch the VPN tunnel from the browser.


-- Connect to Network Access using web browser. -- Disconnect and then click on the Network Access resource again in the Webtop -- Internet Explorer browser


Clear cache in the browser and retry. Disable caching in the browser.

Fix Information


Behavior Change

Guides & references

K10134038: F5 Bug Tracker Filter Names and Tips