Last Modified: Apr 28, 2025
Affected Product(s):
BIG-IQ ADC
Known Affected Versions:
7.1.0, 7.1.0.1, 7.1.0.2, 7.1.0.3, 7.1.6, 7.1.6.1, 7.1.7, 7.1.7.1, 7.1.7.2, 7.1.8, 7.1.8.1, 7.1.8.2, 7.1.8.3, 7.1.8.4, 7.1.8.5, 7.1.9, 7.1.9.7, 7.1.9.8, 7.1.9.9
Fixed In:
8.0.0.1
Opened: Dec 28, 2020 Severity: 3-Major
BIG-IQ can sometimes display errors similar to the following when deploying changes to BIG-IP devices: 'Exception in verifyConfig: java.lang.NullPointerException'
You cannot manage the BIG-IP device from BIG-IQ when that error occurs.
This happens when BIG-IQ is managing BIG-IP devices with varying versions. It can also occur when a BIG-IP device has been upgraded multiple times.
If you manage BIG-IP devices running the same version and you have no changes pending on BIG-IQ, run the following command from BIG-IQ to clear the error status: clear-rest-storage If you manage several BIG-IP devices of varying versions then you will be unable to work around this issue.
This issue is fixed. BIG-IQ no longer displays error messages when deploying BIG-IP changes.