Last Modified: Apr 28, 2025
Affected Product(s):
APM-Clients APM
Known Affected Versions:
7.1.8.3, 7.1.8.4, 7.1.8.5, 7.1.9, 7.1.9.7, 7.1.9.8, 7.1.9.9
Fixed In:
7.2.2
Opened: Jan 06, 2021 Severity: 3-Major
The svpn process is stuck on macOS.
Client end users on macOS systems cannot maintain the existing VPN tunnel connection or establish a new one once the client system is in this state.
-- Using macOS systems. -- VPN connection tries to restore after waking up from sleep.
To workaround this, macOS client users can do either of the following: -- Reboot their system. -- Terminate the svpn process on the MAC to resolve the issue. To do so, perform the following: 1. Exit the EdgeClient. 2. From terminal on the macOS system, kill the svpn process ID: sh-3.2# ps aux | grep svpn root <PID> 0.0 0.0 4354076 8152 ?? S 8:34AM 0:00.12 /Library/Internet Plug-Ins/F5 SSL VPN Plugin.plugin/Contents/Helpers/svpn svpn sh-3.2# sudo kill -9 <PID>
Fixed an issue where the svpn process would get stuck on macOS.