Bug ID 981069: Reset cause: "Internal error (ASM requested abort (payload release error))"

Last Modified: Jan 14, 2021

Bug Tracker

Affected Product:  See more info
BIG-IP ASM(all modules)

Known Affected Versions:
15.1.0, 15.1.0.1, 15.1.0.2, 15.1.0.3, 15.1.0.4, 15.1.0.5, 15.1.1, 15.1.2

Opened: Jan 11, 2021
Severity: 3-Major

Symptoms

An unexpected RST occurs on ASM inbound traffic. The rst cause shows "Internal error (ASM requested abort (payload release error))"

Impact

ASM traffic is affected.

Conditions

Specific configuration with specific traffic

Workaround

Can be workaround by one of the following: 1. Turn off data guard or change it to blocking. 2. Make the server reply with zipped responses (perhaps by adding the accept-encoding: gzip using an irule) 3. Add an additional response related feature. 4. use the following irule in case there aren't cookie related enforcement: when HTTP_REQUEST { set cookies [HTTP::cookie names] foreach aCookie $cookies { if {$aCookie matches_regex {^TS(?:[0-9a-fA-F]{6,8})(?:$|_[0-9]+$)}} { HTTP::cookie remove $aCookie } } }

Fix Information

None

Behavior Change