Bug ID 981225: The SWG Summary dashboard does not load data when you have multiple BIG-IP devices selected

Last Modified: Jul 12, 2023

Affected Product(s):
BIG-IQ Monitoring - Dashboards & Reports(all modules)

Opened: Jan 11, 2021

Severity: 3-Major


Navigate to Monitoring >> Dashboards >> Access >> Secure Web Gateway >> Secure Web Gateway Summary. Select multiple BIG-IP devices from the device dropdown menu. The page does not load SWG statistics.


You will be unable to view SWG Summary data for multiple managed BIG-IP devices.


This issue will occur when you select multiple managed BIG-IP devices or all managed devices from the "ACCESS GROUP/DEVICE" dropdown on the SWG Summary dashboard.


Enter the URL https://{YOUR_BIG_IQ_IP_Address}/ui/monitoring/dashboards/access/access-dashboard in your browser. While you will be unable to generate a report of data from multiple BIG-IP devices, you can view data for BIG-IP devices one at a time. Select just one BIG-IP device in the "ACCESS GROUP/DEVICE" dropdown. You should be able to view SWG summary reports for multiple BIG-IP devices.

Fix Information


Behavior Change

Guides & references

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