Bug ID 981225: The SWG Summary dashboard does not load data when you have multiple BIG-IP devices selected

Last Modified: Jan 13, 2021

Bug Tracker

Affected Product:  See more info
BIG-IQ Monitoring - Dashboards & Reports(all modules)

Opened: Jan 11, 2021
Severity: 3-Major

Symptoms

Navigate to Monitoring >> Dashboards >> Access >> Secure Web Gateway >> Secure Web Gateway Summary. Select multiple BIG-IP devices from the device dropdown menu. The page does not load SWG statistics.

Impact

You will be unable to view SWG Summary data for multiple managed BIG-IP devices.

Conditions

This issue will occur when you select multiple managed BIG-IP devices or all managed devices from the "ACCESS GROUP/DEVICE" dropdown on the SWG Summary dashboard.

Workaround

Enter the URL https://{YOUR_BIG_IQ_IP_Address}/ui/monitoring/dashboards/access/access-dashboard in your browser. While you will be unable to generate a report of data from multiple BIG-IP devices, you can view data for BIG-IP devices one at a time. Select just one BIG-IP device in the "ACCESS GROUP/DEVICE" dropdown. You should be able to view SWG summary reports for multiple BIG-IP devices.

Fix Information

None

Behavior Change