Bug ID 981649: Adding a DCD to BIG-IQ after auto failover

Last Modified: Jul 12, 2023

Affected Product(s):
BIG-IQ Device User Interface(all modules)

Known Affected Versions:

Opened: Jan 12, 2021

Severity: 4-Minor


After the active BIG-IQ in an auto failover HA configuration goes down and is recovered (but is still standalone), attempting to add a DCD succeeds, but the following error appears: "An error occurred while adding the Device. Error: Failed to poll elasticsearch cluster health."


Unexpected and misleading error generated in the UI.


1. A BIG-IQ auto failover HA configuration fails over, and then recovered, but is still standalone. 2. Add a DCD to the BIG-IQ.


Run the the clear-rest-storage command to allow adding the DCD without error.

Fix Information


Behavior Change

Guides & references

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