Bug ID 981649: Adding DCD on the primary BIG-IQ after auto failover succeeds, but generates an error in the UI

Last Modified: Apr 29, 2021

Bug Tracker

Affected Product:  See more info
BIG-IQ Device User Interface(all modules)

Known Affected Versions:

Opened: Jan 12, 2021
Severity: 4-Minor


After the primary BIG-IQ in an auto failover HA configuration goes down and is recovered (but is still standalone), attempting to add a DCD on that primary BIG-IQ succeeds, but the following error appears: "An error occurred while adding the Device. Error: Failed to poll elasticsearch cluster health."


Unexpected and misleading error generated in the UI.


1. A BIG-IQ auto failover HA configuration fails over, and then the primary BIG-IQ is recovered, but is still standalone. 2. A DCD is added on the primary BIG-IQ.


Running the clear-rest-storage command will enable adding the DCD without generating an error.

Fix Information


Behavior Change