Bug ID 984945: If BIG-IQ cannot reach any of the BIG-IP devices in a DSC group, BIG-IQ cannot refresh the DSC group list

Last Modified: Sep 27, 2021

Bug Tracker

Affected Product:  See more info
BIG-IQ Device User Interface(all modules)

Known Affected Versions:
8.0.0, 8.0.0.1

Opened: Jan 19, 2021
Severity: 3-Major

Symptoms

You cannot refresh the DSC groups list if BIG-IQ cannot reach any of the managed devices in the group.

Impact

The "Refresh List" action for DSC Groups fails and BIG-IQ displays the following error message: unable to refresh current config: java.lang.IllegalStateException: Failed to start task on bigip-1: java.lang.IllegalStateException: java.net.ProtocolException: status:401 (remainder of message edited)

Conditions

One or more managed BIG-IPs unreachable. This action is performed by going to Devices -> BIG-IP Clusters -> DSC Groups and clicking "Refresh List" button.

Workaround

None

Fix Information

None

Behavior Change