Bug ID 987081: Alarm LED remains active on Secondary blades even after LCD alerts are cleared

Last Modified: Aug 03, 2021

Bug Tracker

Affected Product:  See more info
BIG-IP All(all modules)

Known Affected Versions:
12.1.0, 12.1.0 HF1, 12.1.0 HF2, 12.1.1, 12.1.1 HF1, 12.1.1 HF2, 12.1.2, 12.1.2 HF1, 12.1.2 HF2, 12.1.3, 12.1.3.1, 12.1.3.2, 12.1.3.3, 12.1.3.4, 12.1.3.5, 12.1.3.6, 12.1.3.7, 12.1.4, 12.1.4.1, 12.1.5, 12.1.5.1, 12.1.5.2, 12.1.5.3, 12.1.6, 13.0.0, 13.0.0 HF1, 13.0.0 HF2, 13.0.0 HF3, 13.0.1, 13.1.0, 13.1.0.1, 13.1.0.2, 13.1.0.3, 13.1.0.4, 13.1.0.5, 13.1.0.6, 13.1.0.7, 13.1.0.8, 13.1.1, 13.1.1.2, 13.1.1.3, 13.1.1.4, 13.1.1.5, 13.1.3, 13.1.3.1, 13.1.3.2, 13.1.3.3, 13.1.3.4, 13.1.3.5, 13.1.3.6, 13.1.4, 13.1.4.1, 14.0.0, 14.0.0.1, 14.0.0.2, 14.0.0.3, 14.0.0.4, 14.0.0.5, 14.0.1, 14.0.1.1, 14.1.0, 14.1.0.1, 14.1.0.2, 14.1.0.3, 14.1.0.5, 14.1.0.6, 14.1.2, 14.1.2.1, 14.1.2.2, 14.1.2.3, 14.1.2.4, 14.1.2.5, 14.1.2.6, 14.1.2.7, 14.1.2.8, 14.1.3, 14.1.3.1, 14.1.4, 14.1.4.1, 14.1.4.2, 14.1.4.3, 15.0.0, 15.0.1, 15.0.1.1, 15.0.1.2, 15.0.1.3, 15.0.1.4, 15.1.0, 15.1.0.1, 15.1.0.2, 15.1.0.3, 15.1.0.4, 15.1.0.5, 15.1.1, 15.1.2, 15.1.2.1, 15.1.3, 15.1.3.1, 16.0.0, 16.0.0.1, 16.0.1, 16.0.1.1, 16.0.1.2, 16.1.0

Opened: Jan 26, 2021
Severity: 3-Major

Symptoms

When a condition occurs which causes an alert message to be logged to the LCD display for a VIPRION chassis, the Alarm LED on the blade where the condition was reported may be set (to solid or flashing amber or red) according to the severity of the reported condition. When the LCD alert messages are cleared, the Alarm LED on the Primary blade in the chassis will be cleared (or set according to remaining alert messages if only a subset of messages are cleared). However, the Alarm LED on the Secondary blades in the chassis will not be cleared, and will continue to indicate the highest severity of the previously reported alert messages.

Impact

The Alarm LED on one or more Secondary blades in the chassis continues to indicate an alert condition even after the previously reported alert messages have been cleared.

Conditions

This occurs when: -- A condition is reported by a Secondary blade in the chassis which causes its Alarm LED to be set (to solid or flashing amber or red) and a message logged to the chassis LCD display. -- The LCD alert messages are cleared, such as by issuing the 'tmsh reset-stats sys alert lcd' command.

Workaround

To restore the Secondary blade LEDs to their proper state, restart the fpdd daemon on each affected blade. For example, if the Alarm LED is not reset on the blade in slot 4, issue one of the following commands from the console of the Primary blade in the chassis: -- clsh --slot=4 "bigstart restart fpdd" -- ssh slot4 "bigstart restart fpdd" Alternately, you may log in to the console of the affected blade and issue the 'bigstart restart fpdd' command directly.

Fix Information

None

Behavior Change