Bug ID 988745: On reboot, 'could not find platform object' errors may be seen in /var/log/ltm

Last Modified: Feb 14, 2024

Affected Product(s):
BIG-IP LTM(all modules)

Known Affected Versions:
13.1.3.5, 13.1.3.6, 13.1.4, 13.1.4.1, 13.1.5, 13.1.5.1, 14.1.3.1, 14.1.4, 14.1.4.1, 14.1.4.2, 14.1.4.3, 14.1.4.4, 14.1.4.5, 14.1.4.6, 14.1.5, 14.1.5.1, 14.1.5.2, 14.1.5.3, 14.1.5.4, 14.1.5.6, 15.1.0, 15.1.0.1, 15.1.0.2, 15.1.0.3, 15.1.0.4, 15.1.0.5, 15.1.1, 15.1.2, 15.1.2.1, 15.1.3, 15.1.3.1, 15.1.4, 15.1.4.1, 15.1.5, 15.1.5.1, 15.1.6, 15.1.6.1, 15.1.7, 15.1.8, 15.1.8.1, 15.1.8.2, 15.1.9, 15.1.9.1, 15.1.10, 15.1.10.2, 15.1.10.3, 16.1.0, 16.1.1, 16.1.2, 16.1.2.1, 16.1.2.2, 16.1.3, 16.1.3.1, 16.1.3.2, 16.1.3.3, 16.1.3.4, 16.1.3.5, 16.1.4, 16.1.4.1, 16.1.4.2

Opened: Jan 29, 2021

Severity: 3-Major

Symptoms

During a reboot, several error messages are logged in /var/log/ltm: -- err mcpd[9401]: 01070710:3: Database error (0), get_platform_obj: could not find platform object - sys/validation/Platform.cpp, line 188. -- err chmand[6578]: 012a0003:3: hal_mcp_process_error: result_code=0x1070710 for result_operation=eom result_type=eom

Impact

There is no functional impact to these error messages.

Conditions

This occurs when either of the following conditions is met: -- A fresh installation of a BIG-IP system. -- A reboot after forcing the mcpd process to reload the BIG-IP configuration,

Workaround

None.

Fix Information

None

Behavior Change

Guides & references

K10134038: F5 Bug Tracker Filter Names and Tips