Bug ID 992241: Unable to change initial admin password from GUI after root password change

Last Modified: Jan 01, 2023

Bug Tracker

Affected Product:  See more info
BIG-IP TMOS(all modules)

Known Affected Versions:
16.0.1.1, 16.0.1.1, 15.1.2.1, 15.1.2.1, 14.1.4, 14.1.4

Fixed In:
16.1.0, 16.0.1.2, 15.1.4, 14.1.4.3

Opened: Feb 10, 2021
Severity: 4-Minor

Symptoms

While trying to change the admin password from GUI, an error occurs: -- Authentication failed: Password expired. Update password via /mgmt/shared/authz/users.

Impact

GUI password change fails.

Conditions

-- Change the password for the root user the first time, before the admin password has been changed. This action sets both the root and admin password at the same time. -- Navigate to the GUI and attempt to update the admin password.

Workaround

You can use either of the following workarounds: -- Change the password admin via the GUI before changing the root admin via ssh. -- After changing the root password, use tmsh to set the admin password using the command: modify auth user admin password.

Fix Information

None

Behavior Change