Bug ID 992241: Unable to change initial admin password from GUI after root password change

Last Modified: May 29, 2024

Affected Product(s):
BIG-IP TMOS(all modules)

Known Affected Versions:,,, 14.1.4

Fixed In:
16.1.0,, 15.1.4,

Opened: Feb 10, 2021

Severity: 4-Minor


While trying to change the admin password from GUI, an error occurs: -- Authentication failed: Password expired. Update password via /mgmt/shared/authz/users.


GUI password change fails.


-- Change the password for the root user the first time, before the admin password has been changed. This action sets both the root and admin password at the same time. -- Navigate to the GUI and attempt to update the admin password.


You can use either of the following workarounds: -- Change the password admin via the GUI before changing the root admin via ssh. -- After changing the root password, use tmsh to set the admin password using the command: modify auth user admin password.

Fix Information


Behavior Change

Guides & references

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