Last Modified: Apr 09, 2021
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Known Affected Versions:
15.1.0, 18.104.22.168, 22.214.171.124, 126.96.36.199, 188.8.131.52, 184.108.40.206, 15.1.1, 15.1.2, 220.127.116.11, 16.0.0, 18.104.22.168, 16.0.1, 22.214.171.124
Opened: Feb 12, 2021
Devices remain out of sync and ASM REST/GUI becomes unresponsive.
-- The device that is meant to receive the config sync never requests or receives it. -- The devices become unsynchronized which may cause unexpected traffic enforcement or dropped traffic. -- ASM GUI becomes unresponsive.
A manual sync/failover device group is configured and ASM sync is enabled. Sync pushes are typically performed in one direction, and then a sync attempt is made in the opposite direction.
Halting asm_config_server on the stuck device restores the working state and request a new sync.