Bug ID 995629: Loading UCS files may hang if ASM is provisioned

Last Modified: Oct 17, 2023

Affected Product(s):
BIG-IP ASM, Install/Upgrade(all modules)

Known Affected Versions:
16.0.1.1, 16.0.1, 16.0.0.1, 16.0.0, 15.1.2.1, 15.1.2, 14.1.4, 14.1.3.1, 13.1.4, 13.1.3.6, 13.1.3.5

Fixed In:
16.1.0, 16.0.1.2, 15.1.3, 14.1.4.1, 13.1.4.1

Opened: Feb 19, 2021

Severity: 2-Critical

Symptoms

If a UCS file from a BIG-IP system running a different software version that also has an ASM configuration is loaded onto a device that already has ASM provisioned, the load may hang indefinitely.

Impact

-- UCS load might fail. -- Config save and load operations fail while the UCS load hangs. The failure of those operations may not be obvious, leaving the BIG-IP saved configuration different from the running configuration.

Conditions

-- A system that has ASM provisioned. -- Loading a UCS file with an ASM configuration that comes from a different system.

Workaround

If you encounter this, run 'load sys config default' to de-provision ASM. The UCS file should then load successfully. Note: If loading a UCS archive with the 'platform-migrate' argument, then there is no workaround. See: https://cdn.f5.com/product/bugtracker/ID990849.html

Fix Information

Loading UCS files no longer hangs if ASM is provisioned.

Behavior Change

Guides & references

K10134038: F5 Bug Tracker Filter Names and Tips