Bug ID 995837: BIG-IQ displays the message "Waiting for BIG-IQ services to become available..." after upgrading to version 8.0.0

Last Modified: Apr 28, 2025

Affected Product(s):
BIG-IQ Platform(all modules)

Known Affected Versions:
8.0.0

Fixed In:
8.0.0.1

Opened: Feb 19, 2021

Severity: 3-Major

Related Article: K07869171

Symptoms

If you attempt to upgrade BIG-IQ to version 8.0.0 and there are more than 100,000 records for a single task in the BIG-IQ database, the upgrade does not complete successfully.

Impact

BIG-IQ displays a spinner with a message: Waiting for BIG-IQ services to become available...

Conditions

Upgrading BIG-IQ to version 8.0.0 when its database has more than 100,000 records.

Workaround

To work around this issue, see: https://support.f5.com/csp/article/K07869171

Fix Information

N/A

Behavior Change

Guides & references

K10134038: F5 Bug Tracker Filter Names and Tips