Bug ID 997249: VMware VDI fails to launch webtop resources if they belong to VCS servers in different domains

Last Modified: Oct 11, 2021

Bug Tracker

Affected Product:  See more info
BIG-IP APM(all modules)

Known Affected Versions:
15.1.0, 15.1.0.1, 15.1.0.2, 15.1.0.3, 15.1.0.4, 15.1.0.5, 15.1.1, 15.1.2, 15.1.2.1, 15.1.3, 15.1.3.1, 15.1.4, 16.0.0, 16.0.0.1, 16.0.1, 16.0.1.1, 16.0.1.2, 16.1.0

Opened: Feb 24, 2021
Severity: 2-Critical

Symptoms

When two RDP resources belonging to different domains are assigned to the webtop and autologon is disabled, one of them might fail. The one that fails works fine when only that resource is assigned.

Impact

Unable to assign two or more resources to the webtop.

Conditions

-- RDP resources have different credentials and belong to different domains. -- 'Enable SSO' is disabled for the RDP resource.

Workaround

Launch of webtop VDI resources works if the resources belong to VCS servers of same domain.

Fix Information

None

Behavior Change