Bug ID 997793: Error log: Failed to reset strict operations; disconnecting from mcpd

Last Modified: May 16, 2024

Affected Product(s):
BIG-IP Install/Upgrade, TMOS(all modules)

Known Affected Versions:
14.0.0, 14.0.0.1, 14.0.0.2, 14.0.0.3, 14.0.0.4, 14.0.0.5, 14.0.1, 14.0.1.1, 14.1.0, 14.1.0.1, 14.1.0.2, 14.1.0.3, 14.1.0.5, 14.1.0.6, 14.1.2, 14.1.2.1, 14.1.2.2, 14.1.2.3, 14.1.2.4, 14.1.2.5, 14.1.2.6, 14.1.2.7, 14.1.2.8, 14.1.3, 14.1.3.1, 14.1.4, 14.1.4.1, 14.1.4.2, 14.1.4.3, 14.1.4.4, 14.1.4.5, 14.1.4.6, 14.1.5, 14.1.5.1, 14.1.5.2, 14.1.5.3, 14.1.5.4, 14.1.5.6, 15.0.0, 15.0.1, 15.0.1.1, 15.0.1.2, 15.0.1.3, 15.0.1.4, 15.1.0, 15.1.0.1, 15.1.0.2, 15.1.0.3, 15.1.0.4, 15.1.0.5, 15.1.1, 15.1.2, 15.1.2.1, 15.1.3, 15.1.3.1, 15.1.4, 15.1.4.1, 15.1.5, 15.1.5.1, 15.1.6, 15.1.6.1, 15.1.7, 15.1.8, 15.1.8.1, 15.1.8.2, 15.1.9, 15.1.9.1, 15.1.10, 15.1.10.2, 15.1.10.3, 15.1.10.4, 16.0.0, 16.0.0.1, 16.0.1, 16.0.1.1, 16.0.1.2, 16.1.0, 16.1.1, 16.1.2, 16.1.2.1, 16.1.2.2, 16.1.3, 16.1.3.1, 16.1.3.2, 16.1.3.3, 16.1.3.4, 16.1.3.5, 16.1.4, 16.1.4.1, 16.1.4.2, 16.1.4.3, 17.0.0, 17.0.0.1, 17.0.0.2, 17.1.0, 17.1.0.1, 17.1.0.2, 17.1.0.3, 17.1.1, 17.1.1.1, 17.1.1.2, 17.1.1.3

Opened: Feb 26, 2021

Severity: 2-Critical

Related Article: K34172543

Symptoms

After rebooting the device you are unable to access the GUI. When checking the LTM logs in the SSH/console, it repeatedly prompts an error: tmm crash. Failed to reset strict operations; disconnecting from mcpd.

Impact

Mcpd fails to fully load and the device fails to come up fully, and it cannot pass traffic. An internal timer might cause the installation to be aborted and all daemons to be restarted through bigstart restart. Traffic is disrupted while tmm restarts.

Conditions

-- APM provisioned. -- Previous EPSEC packages that are still residing on the system from earlier BIG-IP versions are installed upon boot.

Workaround

You can recover by restarting the services. Traffic will be disrupted while tmm restarts: 1. Stop the overdog daemon first by issuing the command: systemctl stop overdog. 2. Restart all services by issuing the command: bigstart restart. 3. Wait for 10 to 20 mins until EPSEC packages are successfully installed and mcpd successfully starts. 4. Start the overdog daemon after the system is online systemctl start overdog.

Fix Information

None

Behavior Change

Guides & references

K10134038: F5 Bug Tracker Filter Names and Tips