Bug ID 997793: Error log: Failed to reset strict operations; disconnecting from mcpd

Last Modified: Jan 26, 2023

Bug Tracker

Affected Product:  See more info
BIG-IP Install/Upgrade, TMOS(all modules)

Known Affected Versions:
14.1.0, 14.1.0.1, 14.1.0.2, 14.1.0.3, 14.1.0.5, 14.1.0.6, 14.1.2, 14.1.2.1, 14.1.2.2, 14.1.2.3, 14.1.2.4, 14.1.2.5, 14.1.2.6, 14.1.2.7, 14.1.2.8, 14.1.3, 14.1.3.1, 14.1.4, 14.1.4.1, 14.1.4.2, 14.1.4.3, 14.1.4.4, 14.1.4.5, 14.1.4.6, 14.1.5, 14.1.5.1, 14.1.5.2, 14.1.5.3, 15.0.0, 15.0.1, 15.0.1.1, 15.0.1.2, 15.0.1.3, 15.0.1.4, 15.1.0, 15.1.0.1, 15.1.0.2, 15.1.0.3, 15.1.0.4, 15.1.0.5, 15.1.1, 15.1.2, 15.1.2.1, 15.1.3, 15.1.3.1, 15.1.4, 15.1.4.1, 15.1.5, 15.1.5.1, 15.1.6, 15.1.6.1, 15.1.7, 15.1.8, 15.1.8.1, 16.0.0, 16.0.0.1, 16.0.1, 16.0.1.1, 16.0.1.2, 16.1.0, 16.1.1, 16.1.2, 16.1.2.1, 16.1.2.2, 16.1.3, 16.1.3.1, 16.1.3.2, 16.1.3.3, 17.0.0, 17.0.0.1, 17.0.0.2

Opened: Feb 26, 2021
Severity: 2-Critical
Related Article:
K34172543

Symptoms

After rebooting the device you are unable to access the GUI. When checking the ltm logs in the SSH / console, it repeatedly prompts an error: tmm crash Failed to reset strict operations; disconnecting from mcpd.

Impact

Mcpd fails to fully load and the device fails to come up fully, and it cannot pass traffic. An internal timer might cause the installation to be aborted and all daemons to be restarted via 'bigstart restart. Traffic disrupted while tmm restarts.

Conditions

-- APM provisioned. -- Previous EPSEC packages that are still residing on the system from earlier BIG-IP versions is installing upon boot.

Workaround

You can recover by restarting the services. Traffic will be disrupted while tmm restarts: 1. Stop the overdog daemon first by issuing the command: systemctl stop overdog 2. Restart all services by issuing the command: bigstart restart 3. Wait for 10 to 20 mins until EPSEC packages are successfully installed and mcpd successfully starts.

Fix Information

None

Behavior Change